Terms & Conditions

Effective Date: September 7, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, forms, chat features, scheduling tools, communications, and services provided by Microsite AI Solutions LLC (“Microsite AI Solutions,” “we,” “us,” or “our”).

By accessing our website, submitting information, scheduling an appointment, or using our services, you agree to these Terms. If you do not agree, please do not use the website or services.

  1. Eligibility and Business Use

You must be at least 18 years old and legally able to enter into an agreement to use our website or services. Our services are primarily intended for businesses and authorized business representatives.

  1. Website and Services

Microsite AI Solutions provides information, consultation, lead-capture tools, automated communication capabilities, appointment-booking systems, customer relationship management support, and related technology and marketing services.

Website information is provided for general informational and business-evaluation purposes. Specific deliverables, pricing, implementation responsibilities, service levels, and payment terms may be governed by a separate proposal, order form, subscription agreement, or service agreement. If a separate signed agreement conflicts with these Terms, the signed agreement will control for the services covered by that agreement.

  1. No Guarantee of Results

We do not guarantee any specific number of leads, appointments, sales, customers, revenue, savings, rankings, response rates, or other business outcome. Results depend on many factors outside our control, including market conditions, advertising, pricing, demand, competition, business operations, customer responsiveness, and the accuracy of information provided to us.

  1. Appointments and Assessments

Scheduling an assessment does not obligate either party to purchase or provide paid services. You agree to provide accurate scheduling and contact information and to cancel or reschedule promptly if you cannot attend.

We may reschedule or cancel an appointment when reasonably necessary.

  1. Communications Consent

When you provide your contact information and consent to communications, you authorize Microsite AI Solutions to contact you regarding your inquiry, appointment, requested information, and related services by email, telephone, or text message.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages by replying STOP and request assistance by replying HELP. Consent to receive marketing messages is not a condition of purchase.

  1. Acceptable Use

You agree not to:

• Use the website or services for unlawful, fraudulent, abusive, deceptive, or harmful purposes
• Submit false, misleading, infringing, or unauthorized information
• Attempt to gain unauthorized access to any account, system, network, or data
• Interfere with the operation, security, or availability of the website or services
• Introduce malware, malicious code, automated scraping, or disruptive technology
• Copy, reproduce, distribute, resell, or exploit our content, systems, or services without written permission
• Use our services to send communications that violate applicable privacy, telemarketing, email, or text-messaging laws

  1. Customer Responsibilities

If you purchase services, you are responsible for providing accurate business information, approved content, service details, availability, credentials, permissions, and timely decisions required for configuration and operation.

You are responsible for ensuring that your business practices, offers, claims, contact lists, communications, and use of the system comply with applicable laws and industry requirements. You must not upload or use purchased, unlawfully obtained, or non-consenting contact lists.

  1. Automated and AI-Assisted Features

Certain services may use automation or artificial intelligence to respond to inquiries, organize information, assist with qualification, or support appointment scheduling. Automated outputs may not always be complete or error-free.

Customers are responsible for reviewing and approving business information, instructions, responses, claims, and workflows before activation. Automated tools are not a substitute for legal, medical, financial, or other licensed professional advice.

  1. Intellectual Property

The website and its content, including text, graphics, branding, designs, software, workflows, configurations, and other materials, are owned by or licensed to Microsite AI Solutions and are protected by applicable intellectual-property laws.

Except for the limited right to use the website and purchased services as intended, no ownership or license is granted unless expressly stated in a written agreement.

  1. Third-Party Services

Our website and services may integrate with or link to third-party platforms, including hosting, communications, calendar, payment, analytics, and customer relationship management providers.

We do not control and are not responsible for the availability, security, content, policies, pricing, or performance of third-party services. Your use of those services may be subject to additional third-party terms.

  1. Fees and Payment

Fees, billing schedules, usage charges, renewal terms, cancellation terms, and refund policies for paid services will be stated in the applicable proposal, order form, checkout page, or service agreement.

Unless otherwise agreed in writing, customers are responsible for applicable taxes and third-party usage charges associated with their services.

  1. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the website or services, you acknowledge that you have reviewed the Privacy Policy.

  1. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis. Microsite AI Solutions disclaims all warranties not expressly stated in a written agreement, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, and error-free operation.

  1. Limitation of Liability

To the fullest extent permitted by law, Microsite AI Solutions and its owners, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, goodwill, or data arising from or related to the website or services.

To the fullest extent permitted by law, our total liability for any claim related to paid services will not exceed the amount paid to Microsite AI Solutions for the specific services giving rise to the claim during the three months immediately preceding the event giving rise to the claim.

Some jurisdictions do not permit certain limitations, so portions of this section may not apply to you.

  1. Indemnification

You agree to defend, indemnify, and hold harmless Microsite AI Solutions and its owners, employees, contractors, agents, and service providers from claims, damages, losses, liabilities, and reasonable expenses arising from your unlawful or unauthorized use of the website or services, your violation of these Terms, or content and information you provide.

  1. Suspension or Termination

We may restrict, suspend, or terminate access to the website or services when we reasonably believe there has been unlawful activity, misuse, a security risk, nonpayment, violation of these Terms, or conduct that may harm Microsite AI Solutions, our customers, service providers, or others.

  1. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Unless otherwise required by law or agreed in writing, disputes relating to these Terms will be brought in a court of competent jurisdiction located in Allegheny County, Pennsylvania.

  1. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date. Continued use of the website or services after an update constitutes acceptance of the revised Terms.

  1. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the affected provision will be interpreted as closely as possible to its intended purpose.

  1. Entire Agreement

These Terms, the Privacy Policy, and any applicable signed proposal, order form, or service agreement constitute the agreement governing the applicable website or services and supersede prior communications concerning the same subject.

  1. Contact Us

Questions about these Terms may be directed to:

Microsite AI Solutions LLC
Email: [email protected]